Poor Director Level Leadership - Customer Success Manager (CSM) Datadog Employee Review

great culture, good benefits and perks, fantastic training and support, realistic and achievable quota, really fun people to work with, clear path to promotion

CAE seat is very difficult after you're promoted. sales software is buggy and cumbersome to work with at times.

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.