Incompetent HR and Expect Wage Theft When Leaving - Customer Success Manager (CSM) Datadog Employee Review

1.0
22 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Growing tech company in Dublin.

Cons

Everyone who’s been at Datadog for a while will tell you the same thing: the company has completely lost its startup energy and any sense of personal touch. It’s become bureaucratic, impersonal, and is currently run by the most dysfunctional HR team I’ve ever encountered. When I left, Datadog withheld a bonus payment that had been explicitly confirmed by my manager, team director, and HR before my departure. I was encouraged to continue pushing hard under the promise that my bonus would be paid based on the work already completed. Once I left, I was ignored for months - and then finally sent a screenshot of fine print in my contract stating that bonuses are only paid if you’re still employed at the time of disbursement (conveniently, this is always halfway through the following quarter). It was a calculated, bad-faith move to extract value until the very last moment, with no intention of holding up their end (or utter incompetence with no accountability). I’m genuinely disgusted by the experience - both the incompetence and the lack of integrity. Avoid if you can.

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Datadog Response
1y
Thank you for sharing your feedback. We aim to handle all transitions with respect and transparency, and to communicate clearly throughout the process. We take concerns about integrity and support seriously, and your input has been shared with the appropriate teams to ensure we continue improving. We appreciate you taking the time to share your perspective and wish you the best in your next chapter.

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5.0
9 Jun 2026
Anonymous employee
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CEO approval
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Pros

People first culture, endless opportunities to grow, learn new things beyond your role’s scope and get promoted

Cons

Compensation on a lower end

4.0
18 May 2026
Recommend
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Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

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