Pros
A lot of helpful coworkers and managers, they will make sure you are always supported withing the Data Support structure, They are friendly and cooperative, leadership is understanding of your humanity, supportive of growth.
Cons
Upper management needs to be replaced entirely, we get a few backhanded comments about what is essentially a right for us, dismissed concerns, and favoritism. Upper management only cares about selling products, but does not care about what the employees have to put up with in upkeeping those products, and the reaction of the clients, they will "prioritize" client happiness with a lot of metrics, but never address the core issue, they focus on overworking the employees to patch and band-aid the issue with no real progress behind it.