Horrible - Claim Adjuster Definity Employee Review

1.0
19 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Definity days where you can days off from work to do personal duties is nice

Cons

Changed the hybrid to 3 times a week in office, they will surely increase overtime to a in-office environment when they were so keep on promoting work-life balance. Workload is overwhelming, people leave and the work gets divided to the remaining teammates who are burning out. When asked to hire more people to help out, they wait till the last minute to hier and still... hire the wrong people for the wrong role instead of helping the team in need. The leaders don't have accountability, "not my problem" attitude and when solutions by their employees are suggested they always shut it down. Not supportive. Vacations are not for everyone you have to bid and they will allow only a few people at the time for same vacation days.

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Definity Response
11mo
Thank you for providing this detailed feedback from your perspective as a long-term employee. We sincerely appreciate you taking the time to share your experience with us. We are glad that our "Definity days" are a valued benefit. We also recognize your significant concerns and want to be clear about our commitment to our team. Our goal is to foster a supportive environment where workloads are manageable, and our leaders are accountable and engaged. We are continuously working to refine our policies, from our hybrid model to team resourcing, to ensure they support our employees' well-being and success. This feedback is being shared with our senior leadership to help inform our ongoing improvement efforts. We encourage you to reach out to our HR team at HRSharedServices@definity.com to discuss your concerns in more detail.

Explore other reviews about Definity

5.0
25 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

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Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
1.0
24 Jan 2023
Recommend
CEO approval
Business outlook

Pros

excellent individual contributors and team leaders

Cons

leadership has a high handed and disdainful attitude toward rank and file employees, culminating in the decision to force employees back in office 2 days a week without any discussion of safety concerns after working from home has produced exceptional results. This is a company that more than a half dozen times, starting in late 2020, thought it was a good time to reopen offices. Their solution this time is to simply refuse to acknowledge safety concerns, cancel large meetings and hide. It's clear they failed to learn from their disastrous attempt to save money by culling lazy, greedy do nothing IT workers and outsourcing many services, a disastrous failure that's taken them the better part of a decade to fix. They're unconcerned about loss of life, moral and quality employees who are receiving offers of higher pay without unnecessary risk of death for poorly defined, unquantifiable goals. They claim to be committed to fighting climate change but apparently see no connection between climate change and forcing hundreds of people to commute every day.

7
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Definity Response
3y
Thank you for sharing these concerns with us. A return to the office for employees was always in our communicated direction, but we understand that it means a change for many employees. Protecting the safety of our colleagues and ensuring that our teams feel valued remains our top priority. To do so, we maintain health and safety protocols at each of our offices and continue to consult healthcare professionals as employees return to having in-office / in-person moments. Our hybrid model is designed to be flexible as an opportunity for employees across different teams to collaborate and strengthen connections. We know it is not a “one size fits all” approach, so we’ve left it to the discretion of our teams to create a schedule that makes sense for them. If you have concerns about the hybrid approach, we’re here to help and we recommend that you reach out to your manager or Human Resources at hrsharedservices@definity.com.
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