Toxic leadership and unsustainable workloads - Senior Technician Definity Employee Review

1.0
16 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Colleagues are talented and supportive. Work itself is interesting and impactful.

Cons

Management sets unrealistic expectations and pressures employees heavily. HR is aligned with management, making it difficult to address concerns. Recognition and support are minimal, leading to burnout.

avatar
Definity Response
9mo
Thank you for sharing your experience. We’re proud to hear that you found the work meaningful and had the opportunity to collaborate with talented and supportive colleagues—these are key strengths of our culture at Definity. We set ambitious goals because we believe in the potential of our people and the impact we can make together. At the same time, we’re continuously working to ensure our teams feel supported, recognized, and empowered to succeed. We value feedback that helps us grow and evolve. Our commitment remains focused on fostering a workplace where performance is celebrated, concerns are heard, and every employee can thrive. Thank you again for your contribution and insights.

Explore other reviews about Definity

5.0
25 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Good company, proficiency, good salary

Cons

None cons, none, none none

avatar
Definity Response
4y
Thank you for taking the time to leave us a review and for choosing to be a part of the Definity team!
1.0
24 Jan 2023
Recommend
CEO approval
Business outlook

Pros

excellent individual contributors and team leaders

Cons

leadership has a high handed and disdainful attitude toward rank and file employees, culminating in the decision to force employees back in office 2 days a week without any discussion of safety concerns after working from home has produced exceptional results. This is a company that more than a half dozen times, starting in late 2020, thought it was a good time to reopen offices. Their solution this time is to simply refuse to acknowledge safety concerns, cancel large meetings and hide. It's clear they failed to learn from their disastrous attempt to save money by culling lazy, greedy do nothing IT workers and outsourcing many services, a disastrous failure that's taken them the better part of a decade to fix. They're unconcerned about loss of life, moral and quality employees who are receiving offers of higher pay without unnecessary risk of death for poorly defined, unquantifiable goals. They claim to be committed to fighting climate change but apparently see no connection between climate change and forcing hundreds of people to commute every day.

7
avatar
Definity Response
3y
Thank you for sharing these concerns with us. A return to the office for employees was always in our communicated direction, but we understand that it means a change for many employees. Protecting the safety of our colleagues and ensuring that our teams feel valued remains our top priority. To do so, we maintain health and safety protocols at each of our offices and continue to consult healthcare professionals as employees return to having in-office / in-person moments. Our hybrid model is designed to be flexible as an opportunity for employees across different teams to collaborate and strengthen connections. We know it is not a “one size fits all” approach, so we’ve left it to the discretion of our teams to create a schedule that makes sense for them. If you have concerns about the hybrid approach, we’re here to help and we recommend that you reach out to your manager or Human Resources at hrsharedservices@definity.com.
See reviews by: Helpful|Rating|Date|All