Negativity in management that trickles to overall attitude and culture of workplace, which makes overall client attitude negative. Poor pay for industry and area. Advancement given to favoritism. Lots of punishments but no rewards or recognition. Understaffed and employees are overworked with >40 hours a week and mandatory overtime. No fixed work week schedule, where you have to work mornings and past midnight. Schedules are based on “seniority”. No weekends or holidays. No breaks. No organization in the chaos of the unmanageable workload.