Glorified Telemarketing - Anonymous employee DemandZEN Employee Review

1.0
29 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work Remotely - Send you a decent computer to use

Cons

- They manipulate employees with all this talk of being a family to make you ok with the low pay, long hours, and poor treatment - Pay is hourly, not salary, and is low - Management seem like bullies/used car salespeople - Super quick to fire people without notice - Boast having a 4.5 day work week which comes at the cost of working 10 hour days Monday - Thursday - Very disorganized. Never actually knew who my bosses were - Always talking about a wonderful company culture, which is really just forced participation in distracting slack channels - The leads the provide were garbage. I spent most of my days cleaning up bad data for people who had nothing to do with the product being sold. - Always talked about being a “family focused” company which came across as very discriminatory unless you are a heterosexual woman with kids - Micromanagers. Always listening to your calls and monitoring your mouse movements, and that’s what they admit to. I would suggest covering up your webcam when not in use and having a headset with a mute button to bypass the built in microphone. - Super strict about working your 40 hours. If you have to call off unexpectedly they force you to use your accrued PTO without your consent, and then make it seem like they’re doing you a favor.

avatar
DemandZEN Response
2y
Thank you for sharing your feedback about your experience at our company on Glassdoor. We appreciate your honesty and take all feedback seriously, as it helps us improve our workplace. We are sorry to hear that you had a negative experience during your time with us. However, we would like to address some of the concerns you raised, as they seem to be exaggerated and not entirely reflective of our company's practices. For example, 4.5 day work week does not reflect a need for four 10 hour days as you indicated. At our company, we strive to maintain a positive work environment where employees are valued and supported. We have established processes to address any issues or concerns that may arise, and we encourage open communication with management and HR to ensure that every employee's voice is heard and taken seriously. We regret that you felt unsupported in your role, but we would like to emphasize that we have dedicated resources in place to provide guidance and assistance to all employees. We value the well-being and growth of our team members and continuously work to create opportunities for professional development. If there are specific incidents or concerns that you would like us to address, we encourage you to reach out to our HR department to provide more details. We are committed to understanding and rectifying any issues that may have impacted your experience. Thank you again for your feedback. We appreciate the opportunity to address your concerns and wish you success in your future endeavors.

Explore other reviews about DemandZEN

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I've been working as a BDR at DemandZen, and I'm really impressed with the company culture. Even though it's a remote environment, everyone is incredibly supportive and collaborative. You never feel like you're on an island. The best part for me was the onboarding and training process. It was genuinely engaging and very thorough. I felt like I was set up for success from day one, with a clear understanding of the role and the expectations. It wasn't just a boring slideshow; we had practical, hands-on training that made a real difference.

Cons

Honestly, I don't have any major cons. The pace is fast and you're expected to perform, but that's the nature of any BDR role. The supportive team makes the high-pace environment manageable and even fun.

avatar
DemandZEN Response
7mo
Thank you so much for taking the time to share this thoughtful review! We’re thrilled to hear you’ve had such a positive experience with both our culture and onboarding process. 🌟 Creating a supportive, connected environment — even in a fully remote setting — is something we’re incredibly proud of. It’s great to know that our hands-on training helped you feel prepared and confident from day one. We also appreciate you recognizing the pace of the role — you’re absolutely right, BDR work moves fast! We’re glad you feel the collaboration and support from the team make it both manageable and rewarding. Thanks again for being part of the DemandZEN team and for highlighting what makes this place special. 💚
5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The culture is genuinely supportive — everyone from leadership to peers wants you to succeed. You get exposure to a variety of clients and industries, which keeps things interesting and helps you sharpen your sales approach. Clear expectations and consistent feedback make it easy to improve quickly. Work-life balance is better than most sales roles; the remote flexibility is a huge plus. Management actually listens and implements feedback — not something you find everywhere.

Cons

It can take some time to ramp up with new clients or products since every engagement is different. Because it’s an agency environment, priorities can shift quickly — you need to stay adaptable. Compensation is fair, but the commission structure can feel conservative if you’re used to traditional SaaS models.

See reviews by: Helpful|Rating|Date|All