Telesales - Anonymous employee Devoted Health Employee Review

4.0
17 Aug 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive per hour rate, and benefits.

Cons

Telesales used be a as small awesome team, where everyone was able to cheer each other & the goals were very attainable There was not a lot of micromanagement. However, in the first quarter of 2021, after the new head of telesales took the position, slowly, but shortly everything started to change into a less transparent family environment than before.. It became another big corporate call center focusing more in its profit per minute than its people…no much Devoted treats everyone like family in the telesales department ! :(

Explore other reviews about Devoted Health

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
avatar
Devoted Health Response
15h
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
See reviews by: Helpful|Rating|Date|All