Poisonous company - Director DigiCert Employee Review

1.0
3 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Good pay and some smart people

Cons

Too political and not a real security company. It is sales focus and they have zero investment into their own technology. Customer outages are too frequent with the sales team holding the bag to face off with the customers. The senior sales management team has lost sight of what the roadmap is and where they want to be. This company could do well if the right management are in place, but that will never happen.

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DigiCert Response
3y
Dear current employee, As a DigiCert employee, we hope you know how much we value your contribution to the company. We love that you recognize the compensation and other employees as positive aspects of the company. It concerns us that you see the company as political and not as a real security company. We are planning large investments in new technology in 2023. We recognize this as an area in which we can improve, and we are allocating resources to do so. And, with our new CEO and renewed commitment to growth and efficiency, we expect to have a strong and aligned focus on becoming as the global leader of digital trust. We will share details about these plans and updates throughout the coming year, and we hope you will see improvements. If you have more feedback about these plans or the direction of the company, we invite you share your thoughts with the People team. We value your input and want to make sure we address your concerns. Thank you for being a part of our team, DigiCert People Team

Explore other reviews about DigiCert

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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