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      DigiCert

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      Going though a needed transformation .. some teething pains - Sales Account Executive DigiCert Employee Review

      5.0
      30 Jun 2023
      Sales account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Core business of PKI and certificates is a cash cow. Company has been around for a while and has a lot of customers who renew. Generally an easy sales motion if you are engaged with your customer. Support and service is very good. Customers generally renew and good opportunity to upsell them exists. Company hired new CEO last fall. He has brought in a lot of energy and high growth mindset, pushing new products and changes which are needed but the company is not accustomed to. Our overall brand and visibility has improved. Lots of focus on execution and pace has picked up. When I joined 2 years back there weren't new products, now we have a lot more to sell. Company is investing in hiring, new offices, etc.

      Cons

      Big changes were implemented in the sales organization. We had 2 separate teams that were combined. Some of the accounts I had nurtured were assigned to others. Gained some, lost some. Lots of new systems. Need more enablement on new products.

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      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for your review, and for your thoughtful discussion of what is occurring while recognizing that current changes create some growing pains. We appreciate your support for leaders and your willingness to adapt. We recognize, as you said, that enablement is important, and we have actively been working on that for everyone in Sales. Thank you for your advice on speaking to long-time employees and getting their perspectives. Our leaders are engaging with many of these employees and will continue to do so as we move forward. Please continue to share your thoughts and let us know if there is anything that you would like to ask or discuss. DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      24 Apr 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
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      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      4 Jun 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      1w
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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