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      DigiCert

      Engaged employer

      DigiCert reviews

      New management taking culture downhill - financial performance slipping - Anonymous employee DigiCert Employee Review

      3.0
      30 Sept 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      When I first joined DigiCert, I was incredibly impressed with how they took care of their people. Their benefits were generous and we were driven by a mission to make the internet a safer place. The individual people I worked with were incredible and we had autonomy to make decisions. We also survived and thrived as a business during the pandemic. However, ever since new management took over about a year ago everything about the business has changed. It’s not the company that I started at.

      Cons

      The new management is profit driven only. Gone are the days where DigiCert takes care of its people. The new management are micromanaging every detail and scrutinizing everyone. They also implemented mass change to the org structure and roles and expected people to adapt almost overnight. When it didn’t go the way that management expected, instead of adjusting or trying to assist employees struggling they introduced a large layoff to loyal employees who have spend years with the company, due to poor financial performance. rather than accepting that perhaps management was responsible for the company’s performance due to their changes, they pushed the blame onto frontline employees. Add onto that that the compensation overall is below average and the average annual raise is less than inflation, and you have a company I would not recommend spending much time on. Maybe if you need a 6-12 month spot, but I would not try to grow here. You'll probably get laid off or reorged into oblivion before you can.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to provide a Glassdoor review. Your candor and frankness are appreciated. It’s always difficult when new leaders come into organizations. They bring new and fresh ideas and have a new vision for the path forward. It’s not always easy to change or accept it, but feedback does help to inform us about how we can better communicate changes and the reasons for them. That said, we continue to a people-first company that offers employees work-life balance. We know that isn’t how you are feeling about the company right now, and we invite you to reach out to a member of the People team to expound discuss examples of micromanaging and other issues you raised. We value your input and would really appreciate your help with identifying areas for improvement. Regards, DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      24 Apr 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      10
      avatar
      DigiCert Response
      2mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      4 Jun 2026
      Legal operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

      4
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      DigiCert Response
      3w
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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