Hope it gets better - Major Account Executive DigiCert Employee Review

2.0
9 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Good pay Good coworkers Good benefits

Cons

After having their most successful year in 2022, they made some big changes and fell flat in 2023. Sales were down because they were pushing new products that weren't ready for market. Since they were losing money, they started laying people off. Managers are feeling a lot of pressure from executive leadership, which means sales reps were being pushed to do more with less. It became a toxic environment and no one liked working there.

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DigiCert Response
2y
Dear former DigiCert employee, We appreciate you taking the time to provide feedback about your experience as a major account executive in Lehi. We also appreciate your acknowledgement of good pay, coworkers, and benefits. We strive to provide a market-leading total rewards package. We note and understand your cons. Change is always difficult and we will continue to work with leaders and employees to share changes and challenges moving forward and to ensure we continue with a positive and inclusive culture that DigiCert offers. If you have any further thoughts or feedback, please reach out to a member of the People Team. We are anxious to hear thoughts that will help us to better support our employees. Regards, DigiCert People Team

Explore other reviews about DigiCert

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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