Lacks direction. - Senior Staff Information Security Engineer DigiCert Employee Review

Dear current DigiCert engineer, Thank you for your honest and deeply considered feedback. We value input from long-tenured team members, especially those who have contributed through multiple stages of growth and transformation. Your perspective, both the strengths that you acknowledged and the concerns you raised, matter a great deal to us. We agree that DigiCert’s core strength in the PKI and certificate space provides a strong foundation, and we're proud of the many capable, committed individuals across the company who make that possible. At the same time, we acknowledge that transformation can create uncertainty, particularly where it concerns vision, communication, and innovation. We are actively working to better connect emerging technologies like AI and quantum readiness to real product outcomes and customer value. This includes strengthening how we communicate roadmaps internally and making room for deeper, more transparent engagement around product strategy. We also recognize the concerns about decision-making, hierarchy, and the need to empower technical voices. Our leadership team is committed to evolving how we operate, including reducing unnecessary layers, improving execution speed, and investing in structures that prioritize innovation and autonomy. These steps are rooted in our CARE values: Customer Obsession, Amazing Innovation, Relentless Execution and Exceptional Collaboration. Culture transformation and sustainable innovation are long-term efforts, and feedback like yours helps us refocus on what matters most. Thank you for continuing to speak up, and for being part of DigiCert during this pivotal stage in our journey. Regards, DigiCert People Team