Leadership Very Weak - Sales DigiCert Employee Review

1.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Strong brand recognition in the digital security space Many talented and well-intentioned individual contributors Opportunity to work with large, global enterprise customers

Cons

Leadership—especially in Product and Marketing—lacks humility and accountability Leaders frequently deflect blame and throw teams under the bus to protect themselves Culture of fear and CYA (cover your a**) rather than collaboration or trust Priorities constantly change, often driven by optics or politics rather than strategy

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DigiCert Response
11mo
Dear current DigiCert employee, Thank you for your honest and thoughtful feedback. We appreciate you taking the time to share your perspective, especially around areas where you feel we can improve. We agree that DigiCert’s strength in the digital security space is grounded in the talent and dedication of our individual contributors and managers. We’re proud of the opportunity to serve some of the world’s largest and most innovative organizations. Your recognition of our strong brand and customer relationships is appreciated. At the same time, we take seriously the concerns you’ve raised about leadership, trust, and culture. Transparency, accountability, and collaboration are key pillars of our CARE culture, and we know these values must be reflected consistently across all levels of the organization. We are actively working to improve how we engage teams, how we communicate priorities, and how we enable people to do their best work. Feedback like yours helps us see where we need to continue evolving. We are committed to building a workplace where people feel heard, supported, and empowered to lead boldly and work together with trust. Thank you again for your insights and for being part of DigiCert during this important phase of growth and transformation. Sincerely, DigiCert People Team

Explore other reviews about DigiCert

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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