Pros
The people. There is a strong sense of camaraderie and teamwork because everyone understands how important it is to work together to get things done.
Cons
1. Poor work-life balance I get it, it's an agency so it's not uncommon to work overtime. However, at DS, you will be forced to work past 6.30pm on a daily basis and even on weekends to meet your deadlines. The DM team experiences high turnover rate because everyone is overworked and underpaid, and there is no appreciation for the work that we do. The result of working hard in this company is more work, more accounts to handle and more unrealistic expectations that we're supposed to meet because we can't say NO to the clients. 2. Lack of boundaries with clients Since I worked in the DM team, I was in direct contact with clients via Whatsapp. And depending on the clients & accounts you're handling, clients will contact you after work hours and even during weekends, and you're expected to cater to them. For example, a client would ask for a report on Friday evening and ask for it to be delivered by Monday morning and even if you want to push back, sometimes the CEO himself, Kuhan, would reply to the client in the group promising that the report will be sent over on Monday 10am. This is one of the most frustrating aspects about working in DS because it leads to a lot of last minute work that adds to your existing workload. 3. So much manual work DS has cutting edge technology and their own automated reporting system but none of that means anything because the DM team has no choice but to churn out PPT reports for clients even if they don't ask for it. Not only that, the DM team has to do a lot of admin work manually that takes up too much time and leads to more OT work.