Terrible experience - Customer Support Diligent Employee Review

1.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Nothing to speak about that is a Pro

Cons

The Leadership team here is like a bunch of sociopathic dyslexic kids playing hunger games. Total chaos. Nothing good here. Run.... before they get you

avatar
Diligent Response
9mo
Thanks for sharing your perspective. It sounds like you had an intense experience! While we definitely don’t encourage Hunger Games-style here, we do take feedback seriously and are always looking for ways to improve our leadership and team culture. If you would like to share more detailed feedback or provide us suggestions, please connect with us at HRConfidential@diligent.com

Explore other reviews about Diligent

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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