Constant changes - Anonymous employee Diligent Employee Review

2.0
13 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I found a good support network with my managers and enjoyed the team I worked with.

Cons

Constant changes to products or processes, with little being documented. You are just expected to know it. AEs & AMs work on a "Ask for forgiveness not permission" mentality, which is driven by the CEO. This means all other teams need to work reactively to what Sales are doing, creating a toxic work environment with a lot of head butting. It feels the C Suite are teeing up the company to sell in the near future.

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Diligent Response
6mo
Thank you for taking the time to share your feedback. We’re glad to hear that you found a supportive network within your team and enjoyed working with your colleagues. We also appreciate your honesty regarding the challenges created by frequent changes in processes and products. As a growing and dynamic organization, we recognize that periods of change can feel disruptive. We are committed to improving communication, documenting processes, and ensuring alignment across teams to create a more consistent and collaborative work environment. Thank you again for sharing your perspective, it helps us continue to learn and improve as a company.

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1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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