Toxic Work Environment, Mismanagement, and a Lack of HR Support – Avoid if You Value Your Well-being - Anonymous employee Diligent Employee Review

1.0
26 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only real pro is the cab service for commuting in Bangalore. All my ratings are 1 star as I cannot give zero, which would be more fitting!

Cons

Mismanagement at every level. Certain teams barely contribute yet spend most of their time in the cafeteria or outside “chilling,” but still seem to receive all the perks—foreign trips, parties, and special treatment. Meanwhile, the engineering and product teams, who carry the real workload, are pushed to the point of burnout. It feels like a classic chop shop with no regard for employee well-being. No proper HR team in India. There is effectively no reliable, on-the-ground HR presence. Employee issues are either ignored or handled poorly, worsening morale and leaving employees feeling unsupported. Leadership appears disconnected from reality. Senior management seems more focused on luxury travel, “strategy meetings” in expensive locations, and indulgent experiences rather than improving the culture or addressing operational issues. From the outside, it often feels like leadership is absorbed in their own world rather than the company’s needs. CEO behavior contributes to the perception of vanity. In my personal experience, the CEO seems more focused on image—often appearing preoccupied with self-promotion and optics—which does little to inspire confidence among employees who are overworked and under-recognized. Minimal investment in employee welfare. Most spending appears to go toward leadership perks, not the people actually contributing to the company’s success.

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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