Great company and great work life balance - IT Specialist Diligent Employee Review

5.0
13 Dec 2019
Recommend
CEO approval
Business outlook

Pros

I don't quite understand the recent animosity, sure we're growing fast and plenty of new faces with some policy changes. And no, this is not a 'fake review' by HR, I actually work in technology. At the heart of it all, we have very good people and teammates. Senior management does not micromanage which is a PLUS, we get the job done! With the adoption of unlimited PTO, it is on par with many other technology startups in the city. At the end of the day, isn't that what work is all about? Achieving goals while doing a good job with a strong team.

Cons

Snack bar could be better compared with other larger tech firms in the city. Health insurance could be cheaper

avatar
Diligent Response
6y
Thank you for taking the time to share your feedback. Diligent is proud to prioritize autonomy of work, balance with life outside of work and our culture is one that thrives on teamwork and achievement. Along with most companies, we try to balance the generosity of health insurance coverage with cost the very best we can, but we will keep working on this. Point taken about the snacks as well! - Chief People Officer, Avigail Dadone

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
See reviews by: Helpful|Rating|Date|All