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      Diligent

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      Diligent reviews

      Innovative company with a bright future - Client Development Associate Diligent Employee Review

      5.0
      24 Mar 2021
      Client development associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Despite having worked remotely for the majority of my time with Diligent due to C19, the company continues to impress me in almost every regard. - Great culture and team collaboration - Growing rapidly both organically and through numerus strategic acquisitions of organizations that align with its value proposition - Leadership has a clear, long-term vision for the company that it's effectively implementing while ensuring that best serving its customers is the driving factor in every decision made - Solid compensation and work-life balance (unlimited PTO policy and ~12 holidays in the US) - 4% 401K match - Opportunities for growth are clearly present, management seems to truly care about its employees and their development (this is certainly a personal observation, everyone has their own experience) - Performance reviews are conducted quarterly, which helps provide transparency and individual feedback - Continues to bring on intelligent, driven people to keep up with growth - Hard work is acknowledged and rewarded frequently - Many helpful resources/tools provided to help employees as effective in their role as possible - Training/product update sessions are frequent, helping employees stay up to date on its growing suite of products

      Cons

      Very few come to mind. - Onboarding/initial training for certain roles could be more robust and clearly defined, although this is a common area for improvement in growing companies such as Diligent. That said, it has come a long way across the past year and continues to improve - Would like to see 401K match at 5 or 6 percent in the future

      avatar
      Diligent Response
      5y
      Thank you for sharing your thorough feedback. We’re thrilled that you are as excited about Diligent’s business as we are. It’s crucial that our people feel supported in a diverse, collaborative environment to drive our continued growth and fire on all cylinders of our business. I also want to address your constructive comments. We share your desire for a best-in-class experience for new teammates – and, to that end, we have built and tested a revamped onboarding program which rolled out in March that is transforming the new hire experience. The feedback from our first cohorts to go through the onboarding has been uniformly positive and we’re excited to roll it out across the world. And we regularly evaluate our comp practices to ensure we’re highly competitive in the market, so your feedback is helpful on that front. Thank you again! - Avigail Dadone, Chief People Officer

      Explore other reviews about Diligent

      2.0
      11 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

      Cons

      Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

      11
      avatar
      Diligent Response
      2mo
      Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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