Work here for low morale and opaque mgmt - Software Engineer Diligent Employee Review

1.0
11 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Flexible time off unless your boss cancels it Health insurance premiums are acceptable Monthly meeting free day (but frequently ignored)

Cons

Leadership comes and goes Lack of information exchange Management support non-existent Lowest morale I have ever come across

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Diligent Response
3y
Thank you for sharing your perspective. We’re glad you enjoy some aspects of working at Diligent like our flexible time off and meeting-free day, but we’re sorry to hear you’re having trouble taking full advantage of these. We want our teams to enjoy coming to work every day and if you’re not getting the support you need from your manager, please reach out directly to your ELT member so we can be more responsive to your specific concerns. You can also email us anonymously at HRconfidential@dilgient.com With regards to keeping staff apprised of changes, our monthly Town Halls, intranet, Slack Company News channels and regular email updates from ELT have all been designed to improve communications and keep staff informed of what’s happening in the business, but we’re always looking for ways to improve. If you have specific recommendations on how we can better communicate, please also share those with your ELT member. Thank you again for sharing your feedback and for your continued contributions to Diligent. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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