Avoid. Great people, absolutely terrible leadership - Regional Sales Director Diligent Employee Review

1.0
6 Jun 2023
Recommend
CEO approval
Business outlook

Pros

The base salary and commission structure are pretty solid but no one actually sells much . Benefits are good, they match the industry but do not wow me.

Cons

Honestly, just stay away. There are people coming into this company regularly then getting phased out for not selling, or some other BS reason. Bluntly, the leadership is tone-deaf, does not understand the realities of the market (economic state, competition, buying cycle changes) and often just says the good. We all know that things are bleeding, we all know that we're losing market share. Stop saying how we're crushing it - we all know we're not, that's why so many people have left. In my experience, there is a degree of toxicity here that either makes you THRIVE or really burns out badly. frontline leadership seems to think they're the hottest sh*t since sliced bread, some are actually amazing but others drink the corporate Koolaid and enable a toxic culture.

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Diligent Response
2y
Thank you for taking the time to share your thoughts with us. We’re glad to hear that you appreciated our competitive compensation and benefits offerings. However, we’re troubled to hear your broader comments, as they certainly do not reflect our goal to have accountable, purpose-driven leadership and an inclusive, growth-focused environment for all our team members. As we continue to grow and navigate an evolving industry, we recognize that our development as a company can be complex. We also recognize that having accountability and transparency from leadership and across the company is critical, which is why we’ve established initiatives such as our internal goal-setting process, monthly town halls and Q&A sessions. We value your candid feedback and will take it into consideration as an opportunity to improve. As a company, we continue to learn as we go. We may not always get it right, but we remain laser-focused on working together to meet our goals as an ambitious and highly iterative organization. Thank you for your contributions at Diligent, and we wish you all the best going forward. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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Diligent Response
3mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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