Review - Customer Service Specialist Diligent Employee Review

4.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Nice colleagues, and working atmosphere

Cons

System and platform quite stressful and processes in continuous improvement

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Diligent Response
1y
Thank you for taking the time to leave a review. I agree – we have great colleagues, and I’m pleased to hear you appreciate the positive atmosphere at Diligent. To your comment regarding the stressfulness of the current systems and platforms: we are continuously working on improving these processes to make your job easier and more efficient, and hope that are open to sharing more details about your specific concerns as this would help us prioritize our development efforts. We invite you to speak with your manager, or a member of the ELT. If you'd prefer to your feedback confidential, you can reach out to our HR department directly at hrconfidential@diligent.com Thanks again for the feedback. We value your contributions and are committed to creating a positive work experience for all our colleagues. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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