Diligent shines above the rest! - Customer Success Manager (CSM) Diligent Employee Review

4.0
20 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Good team of people to work with. Great compensation, benefits and work events. Equality, Diversity and Inclusion focussed. Supports Women in Tech. Global company with many offices. One Diligent promoted across the globe.

Cons

Huge organisation, so you feel like a very small fish at times.

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Diligent Response
1y
We were so pleased to read your review about your time at Diligent. It's particularly rewarding to hear that you appreciate our culture, team, compensation, and commitment to diversity and inclusion. These aspects are at the heart of what we strive to create as a company. Your point about feeling like a "small fish" in a large organization is something we take seriously. We continually explore ways to foster a sense of connection and belonging for everyone at Diligent, regardless of their role or location. Initiatives that promote a One Diligent mindset – our Town Halls, V2MOM goal-setting process, and our Change Agent program are part of this effort, but we're always open to new ideas and feedback. Thank you for your dedication and long service! We appreciate your contributions and are committed to making Diligent a place where everyone feels valued and empowered.

Explore other reviews about Diligent

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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