Pros
The product is amazing and the global opportunity is massive. NPS scores of DocuSign rival Amazon and Apple..almost unheard of for a company who's main focus is Enterprise. The people are smart, results driven but respectful. Everyone is rowing in the same direction and the culture is one of collaboration vs sharp elbows. We are growing aggressively (lots of opportunity to advance) and great to be the market leader. We have upgraded the talent across the board from the earlier days and have some amazing leaders who can take us to a $1B plus company. The CEO and the leaders genuinely care about the employees. Work/life balance. My experience here is that I have the flexibility I want as long as I deliver. I think this is true across the company. It is not a culture of "butt in seat" 14 hours a day. You can feel comfortable leaving early if you need to catch your child's play or sporting event and it's encouraged.
Cons
Hyper growth is not easy. We have offices in SF, SEA, Dublin, London, Tokyo, Sydney, Paris, Tel Aviv and Sao Paulo. Systems, process and training are all playing catch up to the growth of the company. We have invested in the right tools and systems but need to implement globally to make it easier to do the actual work.