Do not let the recognizable name fool you - Market Development Representative Docusign Employee Review

1.0
30 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Unfortunately there are far more cons than pros but if I were to have to think of some positives during my time at DocuSign i'd say the 401k match, stock plan, and overall benefits package were the best part. Otherwise, I wish I had never taken this job.

Cons

If you want to be a BDR/MDR/SDR go literally anywhere else. Their new business teams are struggling immensely meaning everyone on those teams are making a fraction of their OTE, there were some months where I wouldn't even have a commission check. Also in order to be promoted you have to meet a certain criteria and attainment so unless you're on a well performing team, there is nowhere for you to go. I watched people who started after me get promoted only because they were on a good team so it's strictly about numbers and luck. Also I would hardly consider the job inside sales.... sending mass email blasts and cold calling bad data teaches you nothing about actual sales and could probably be an automated job. In addition, they hire absolutely abysmal managers. I went through 3 managers during my time at DocuSign and only one of them was competent. The other two had no idea what they were doing or how to manage a team - I had never experienced such bad micromanaging. You hear from upper management maybe once a quarter and at the end of the day they will attempt to make your frustration feel heard but they could truly care less. Also they seem to be desperate for talent because a lot of the new hires seem to lack ambition and just accepted the job to have a job and not to learn and grow. But the interview process is the easiest interview process i've ever been through so I guess it makes sense how they're bringing in bad talent. Maybe other roles/departments at DocuSign are better, but the MDR role and overall sales org in general is a trap and I would highly encourage anyone in sales to look elsewhere.

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Docusign Response
4y
Thank you. We have shared your concern with leadership.

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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