TOXIC -Culture of fear to speak up, bullying & retaliation. Massive gap b/t public image & what happens inside DocuSign. - Anonymous employee Docusign Employee Review

1.0
8 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Internal enablement and training - management training, unconscious bias/inclusion training, etc - Education assistance program - Products and market opportunity - A great place for those who may just want to coast or even do bare minimum - Dan and Joan say all the right things in terms of building a great culture where everyone can 'do the work of their lives' unfortunately it's all an image.

Cons

- There is a lack of curiosity, accountability and leadership within DocuSign starting with Dan Springer and Joan Burke. The issues I raised are deep rooted within the company's culture and ultimately a reflection on Dan Springer. - Overall there is a blame culture, lack of 'can do' attitude and willingness to help from certain internal teams, lack of customer focus, lack of vision, 'us' vs 'them' mentality across teams, lack of clarity around objectives linking back to corporate goals, internal politics and toxic culture of arrogance. - Unhealthy, toxic management culture I saw applied to former colleagues and experienced first-hand. - DocuSign says they're looking for people to challenge the status quo, move with urgency, eliminate bureaucracy but unfortunately there is no support for those who do and even worse you may experience retaliation, threatened exit and ultimately be forced to resign. - Culture of loyalty, don't rock the boat with the existing leadership in place

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Docusign Response
3y
Thank you for sharing your feedback. We are sorry that you had a poor experience, which is not our standard. At DocuSign, we are committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. All our employee and any talent prospects can count on us to be honest, open, and do our best to do what’s right, every day. Everyone has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. We took your feedback seriously and have shared your feedback with senior leadership team. In the meantime, we will strongly encourage you to connect with your HRBP to address your concern.

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Cons

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Docusign Response
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We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
3.0
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Pros

Recognizable Brand, Accelerators to increase commission. Good co-workers. Product is widely viewed as the industry standard.

Cons

Expensive vs Competitors, Sales in certain verticals has becoming increasingly difficult since changes. Often sales reps are in competition with DocuSign's website/marketing initiatives which undercut sales opportunities and provide 0 credit to sales rep. Even though DocuSign does more than e-signature, it is widely seen as just a e-sign provider. Docusign is working to fix that.

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Docusign Response
1d
Thank you for taking the time to share your insights with us. As our industry evolves quickly, it is important for us to hear detailed feedback regarding our sales environment and market positioning. We are always evaluating ways to improve the employee experience, and your review gives us some important points to consider. Wishing you the best of luck in your next venture.
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