Disappointing Sales Experience - Account Executive Docusign Employee Review

2.0
4 Jun 2015
Recommend
CEO approval
Business outlook

Pros

I will say that despite the terrible pay in the bay area, it is a solid product. Customers like it. Good name brand awareness.

Cons

I wasn't going to add a review until I saw A response from one of the members of the management team regarding compensation and being paid for deals. While I have no experience in not getting paid for things that I have worked on, the compensation at Docusign is far below what you would expect in the bay area and has been for a long time.The reality is how much you make is a matter of which tribe you're associated with. Frankly the money stinks and it's a shame because the culture is good. If you're in technology sales and you have any level of experience, there's simply no reason to work at Docusign. The response I saw was coming from someone who is either clueless or doesn't understand what motivates sales people especially good ones.

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Docusign Response
10y
Thank you for sharing your thoughts.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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