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DriveTime Automotive Group

Engaged employer

Under-appreciated Always - Dealership Coordinator DriveTime Automotive Group Employee Review

4.0
1 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Your coworkers are always really fun and helpful. Praise is pretty constant as well. There is almost always something to learn in the beginning and there is alot of freedom. Schedule flexibility is also a nice perk. If you are looking for an office job that involves more than sitting at your desk, I would recommend this position.

Cons

As a DC you will constantly be under-appreciated. We are the lowest paid postion in the dealership and yet find ourselves with one of the biggest work loads.You are constantly given the duties of a sales advisor without the pay and then lectured when you fall behind on your own duties. This is absolutely my least favorite part of my position. Being asked to do 100 things at once while the sales advisors and managers sit around talking and laughing. Deal sorting, you will get very very familiar, is not a shared load. DCs do most of it and every once in awhile a sales advisor will do maybe one or two. This is understandable when the dealership is busy, but most days during the sales advisor's freetime you will not see them with a deal in hand. YOU WILL ALWAYS BE THE SCAPEGOAT for literally anything. You will eventually be trained to sell a car. GIVE DCS INCENTIVES TO SELL CARS or DON'T MAKE US PARTICIPATE IN THE PROCCESS. This is the most demoralizing part of being a DC. You are surrounded by co-workers who are lining their own pockets with your hard work. You can generate a lead, set an appointment, run the GAF, showcase the car, sell the products 100%, set up GPS, set up ACH, and have a manager contract the customer out and still have nothing to show for the effort. The manager will assign the sale to the SA who opened the lead one time and did not make a single comment.

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DriveTime Automotive Group Response
7y
Thank you for your feedback. As a Company, we recognize that our Dealership Coordinators are a vital part of our dealership operations and contribute a lot to the dealership. With that said, our culture of teamwork, respect and collaboration is a key factor in our ability to drive business forward and make our dealerships successful. This means that all of our employees work together to get the job done. Your feedback that has not been your experience is concerning to us and we encourage you to reach out to your leadership team or the Talent Support Team to discuss this further.

Explore other reviews about DriveTime Automotive Group

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Always busy, good pay, decent hours

Cons

Upper management regularly rolling out new initiatives that hinder dealerships ability to sell.

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DriveTime Automotive Group Response
1w
Thank you for sharing your experience as an Assistant Manager. We're glad to hear you enjoyed the fast-paced environment, competitive pay, and work-life balance the role provided. As our business evolves, we're continually looking for ways to improve processes and better serve both our customers and employees. Feedback from team members helps us evaluate these efforts and identify opportunities to enhance the experience for everyone involved. Thank you for sharing your experience, we wish you all the best in your future endeavors.
1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Break room Covered work area good lighting

Cons

Deceptive Company policy that is hard to access (Need to create a case with HR to review policies that are not easily located). Management over work with little notice for demand of Overtime. Management Typically uses google search to base their decisions instead of consulting their diagnostic team. Over demand of core job responsibilities ( Doing more than what you agreed to do upon hire). If Something was missed or not performed a certain way management will stop your production to show what you did wrong with the expectation that you will still hit production targets. Management also tends to talk down instead of a coaching approach. If you happen to go above and beyond (which is hard to do) little rewards come your way ( Things that wont come). Typical work shifts consists of maintaining a pace that is hard to achieve to always hit targets even if several roadblocks are in the way that you cant avoid. Overall working here I found it difficult to effectively communicate with management or other co-workers. * Working here I have personally experienced Sexual harassment and sexual assault, I have informed management and have heard no update on that topic other than "talked to said employee". Then Said Employee's behavior changed and found it extremely difficult to perform duties.

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