Fast-Paced - Customer Service Representative Duncraft Employee Review

2.0
3 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Learning new things Talking to customers all over the country Getting to physically handle the products

Cons

A steep learning curve that is expected to be accomplished a bit fast. Difficult to get support from higher-ups. Issues with HR department regarding W2s.

Explore other reviews about Duncraft

4.0
6 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Most of the workers were very friendly. Job tasks were very easy

Cons

Upper management was not involved in daily operations. Positive recognition for hard work is rare. Minimal opportunity for moving up the ladder

1.0
6 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours and pleasant coworkers

Cons

Upper management is a disaster. If you interview, be weary of pretty much everything they tell you. Absolutely every single perk that was dangled in front of me during the interview process was a sham. Yes, all of them.

See reviews by: Helpful|Rating|Date|All