Welcoming team, and great company morale - Customer Specialist II Duolingo Employee Review

3.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Excellent team and teamwork. A warm and welcoming place to be. Everyone is super nice and it feels good to come back to work everyday

Cons

Lack of growth opportunities for certain nationalities over others and preference to European employees.

Explore other reviews about Duolingo

5.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission, smart and kind people, great work, hard working teams focused on results and delivering against an awesome mission. People push themselves and each other to learn and grow. Swarms of smart and creative problem solvers.

Cons

Small number of people are unhappy and instead of leaving they complain. A lot. I think it's like this everywhere but in a smaller company you feel it.

3.0
18 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Great, and I mean great people 2. PTO policy very generous and unlimited sick time 3. Pretty flexible hours and the offices themselves are nice. 4. Super good for new grads, do your time for a couple years then move on.

Cons

1. Pittsburgh is the worst city I’ve ever had to live in. If that’s your assigned office good luck trying to transfer. No ability for remote work even temporary for legitimate family reasons. 2. Promos are based on favoritism. If you’re saddled with a bad manager you get a bad review for no reason. If your manager doesn’t like you, they will complain to others on the team about you behind your back.

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