Start-up culture with no power to make UK decisions - Solutions Consultant ECI Employee Review

All the management that can make big decisions are based out of the US and they don't understand the UK market or the office dynamics well enough to make informed decisions. When I first started there was a great environment, the large bonuses were paid to the deserving, there were lots of socials, and for the most part we were left to make decisions because they trusted our judgement. By the time I left there was a terrible atmosphere in the office. the job role had changed from Client Relationship Manager to Solutions Consultant, it was an offensive demotion for everyone involved. Management in the UK started stepping on the toes of everyone, not giving them trust and micro managing. People across the company (not just in the UK) were concerned that they wouldn't have their jobs next week, and people that had dedicated 3+ years to the company were undervalued and left for jobs that we much more deserving of their loyalty and commitment.