1.0
25 May 2016
Current employee, less than 1 year
Las Vegas, NV
Recommend
CEO approval
Business outlook
Pros
The wages and possible bonus is all that is beneficial. $14.50 is pretty decent for the area that they are located in. Good luck getting the bonus, they make sure that you aren't able to get that for the month.
Cons
Supervisors have power trips. Massive layoffs happen without any notice. They under appreciate their agents and they talk down to them. No one is kept informed of things that supervisors or the managers want agents to know. Write ups happen frequently for errors done due to the lack of information. Training is horrible, they give you a crash course leaving out vital information then expect you to know the ins and outs of their systems and policies straight out of training.