Pros
• Smart, capable colleagues who genuinely want to do good work • Office location is a positive • Commission structure appears attractive on paper, though targets are often very difficult to achieve and advertised OTE should be viewed cautiously
Cons
• Heavy micromanagement throughout the organisation • Sales practices that feel questionable have become normalised, including “war-chesting” to force deals, negative positioning of competitors, and excessive month-end pressure that can ultimately cost deals rather than win them • Executive leadership feels removed from the day-to-day realities and the toll constant pressure takes on employees’ wellbeing • Product has slipped behind key competitors due to an inconsistent and frequently changing roadmap • Difficult to sell with confidence given ongoing implementation issues and mixed customer outcomes • Mid-level management often lacks the experience or commercial exposure required to properly train and develop staff • Limited and unclear progression pathways, particularly for junior roles such as SDRs • Constantly shifting targets and expectations, rarely in ways that benefit employees • Flexibility is limited in practice despite a “hybrid” model being promoted • Restrictive approach to annual leave, especially in the second half of the month, with inconsistency depending on role seniority • Work/life balance is below average • Poorly defined ideal customer profiles • Over-coverage of sales reps in certain geographies • Not an environment that suits people who challenge decisions or push back constructively