A case study in how to break a company - Anonymous employee ESO Employee Review

1.0
29 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At one point, this was a good company to work for and had the chance to work with some genuinely great colleagues.

Cons

The company has gone downhill fast after changes in tech leadership. The Belfast office has basically been gutted, with a lot of roles offshored to India without any proper handover or knowledge transfer. This was justified by saying the skillset didn’t exist locally, which just wasn’t true. There have been at least three rounds of layoffs in Belfast (and more globally), and they couldn’t really have been handled much worse. These came after asking people to move to reduced working weeks, which didn’t sit right. Headcount in Belfast has gone from around 180 to, I’d say, under 50 in less than a year, and plenty of the ones left are already looking out. Some redundancies even had to be delayed because there were no engineers left to support certain products. Communication from leadership has been poor. Town halls felt completely disconnected from what people were actually dealing with, with no real acknowledgement of the layoffs. Local leadership in Belfast is basically gone. I get that restructuring happens, but this has felt like a mess from start to finish.

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5.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great environment/atmosphere and people to work with

Cons

Salary could be a little higher

1
1.0
19 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Flexible working and mostly good people. - Many people who work there have worked in emergency services roles, so they understand the products and customers well.

Cons

- Can't trust management and can't speak true feelings for fear of being fired for saying something they didn't like hearing. - Absolutely zero care for working parents with young children - they are getting rid of them all (mostly the moms) and only hiring people with no kids, or the few that do have kids are teenage and up, which has been blatantly obvious. Guessing it's because older kids don't require their parents much, so they are never taken away from work. - Getting rid of so many people with no interim plans, causing massive workloads and unknown processes for those that were "safe." - Pay is low. - There is no clear direction of the company, only layoffs, broken products, upset customers, and unrealistic goals. - Used to be a great place to work, but upper management changes have ultimately caused things to go downhill fast.

4
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