Culture on downward slide since 2021 - Senior Territory Representative Ecolab Employee Review

3.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

401k, espp, not micromanaged by my current boss

Cons

Beginning of 2021 was told we are separating service and sales. Here in 2023 that is slowly being eroded and have constant sales pressure as someone that took a service role as I’m sure numbers are down. On call 24/7 is pretty much a cause of constant turnover and leveling veteran reps being constantly asked to run 2 territories which leads to more burnout. Upper management capped earnings for the field which has led to everybody in the field not really caring or putting for much effort or not my job attitudes. When I was hired I was told this was a career, which I believed when I started. One institutional has turned it into a a job…A terrible one.

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Ecolab Response
3y
Thank you for reaching out. We encourage you to share your concerns with your manager or HR business partner.

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5.0
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Pros

Flexible Supportive Environment Great coworkers

Cons

Lots of work Can be stressful

2.0
24 May 2026
Recommend
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Pros

The actual coworkers and team members are great. Everyone is super supportive and just trying to help each other out.

Cons

Management: There’s a huge disconnect between upper leadership and the people doing the day-to-day work. Goals and priorities change constantly with very little communication, and it often feels like micromanagement takes the place of actual guidance. Work-Life Balance: The workload is completely unsustainable. You’re expected to handle an overwhelming amount of work, but you aren't given the resources or staffing to actually get it done without burning out. Expecting people to constantly work over their hours has become the norm. Lack of Growth: Career progression is pretty much non-existent. Promises of promotions or career development are thrown around, but they rarely actually happen. There’s no clear pathway to move up, so it’s easy to feel stuck and stagnant.

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