If you've worked for a reputable company before Egnyte, avoid it at any cost! - Commercial Territory Manager Egnyte Employee Review

1.0
30 Sept 2021
Recommend
CEO approval
Business outlook

Pros

- A very good product. - The team in the UK office are super nice and friendly.

Cons

- Completely lacking internal processes, as a standard and straightforward quote takes on average 3-5 days to get created. However, a not so standard quote took about eight weeks to be generated! - US HQ completely disconnected from the UK leadership and hardly listened to them. - Mis-sold me the role in terms of the territory, types of accounts, methods of selling, the resources and support offered by the business etc., to be surprised that none of that was even close to reality! - If working in an honest company matter to you, avoid working here for your own sake: Egnyte offered a ramping quota program that I hit (which is only 10% of the total quota, and you get your OTE for the month). However, the customer figured out a bug in the product and requested a refund. The US HQ tells me this bug is because this feature is bought from a 3rd party library (while it's advertised on the website as their feature) and refunded the customer without allowing me to notify the customer that it's a 3rd party library. What Egnyte did then, five months later, they came to me drawing back the full OTE offered as part of the ramping quota rather than simply drawing back the commission of the opportunity that got refunded due to them not being honest about their offering in the first place. Communicated the issue to senior management in the US, but it all landed on deaf ears. - Absolutely no sales or product training.

Explore other reviews about Egnyte

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Culture is real. Great product

Cons

Classic growing pains of a successful SaaS company

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Egnyte Response
6d
Thanks so much for taking the time to share this! We're really glad to hear you're enjoying your experience at Egnyte. It's been an incredible stretch for us - celebrating nearly 20 years, growing to over 1,200 employees globally, and so much more. The momentum is real, and the best is yet to come! - HR Team
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and great people to work with. The product itself is a great and superior product.

Cons

No training. No pipeline. No real support for SMB. You are basically a glorified SDR. Any real leads come from events or if you have good install base accounts. Hardly any good inbounds come and and if you do get a good and decent size inbound, they take it away from you to give to a mid-market rep. The juice isn't worth the squeeze. If you don't mind constantly grinding, go for it. Otherwise, I would recommend looking else where.

avatar
Egnyte Response
6d
We're troubled by what you've shared, and we want to be straightforward: this isn't the experience we want anyone to have. We'd like the opportunity to understand the full picture and make it right. Please reach out to hr@egnyte.com - your privacy will be protected, and we'll take what you share seriously. - HR Team
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