Downhill since Mastercard acquisition - Anonymous employee Ekata Employee Review

1.0
13 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Some good people still here * Fun and exciting industry that is growing fast

Cons

* Some of the best people have left Ekata since the Mastercard acquisition, which has caused major loss of tribal knowledge and a complete dilution of the culture; most people at Ekata are <1 year in tenure, and there are no resources in place to make them successful * Compensation is frankly not competitive anymore, especially with the current job market; with the Mastercard acquisition, this has not improved, and the stock package is either non-existent for many employees or not compelling * Product has become less innovative, as the technical teams are bogged down by integration work with Mastercard systems, infrastructure, and products * There are some toxic leaders that get really political and just care about "looking good" * There are some bad lead indicators for Ekata: Mastercard politics, top employees leaving the company, overworked burnout culture, some really terrible people at VP-level, and the company missing badly on booking and revenue goals last year

Explore other reviews about Ekata

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Solid startup culture. Minimal micro management. Good compensation and career trajectory.

Cons

Tends not to be a very “sexy” industry, but boring pays the bills.

4.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Ekata fosters a strong, collaborative community with great colleagues and competitive benefits, including a 401K match, 21 PTO days, Anthem healthcare, and a stock purchase discount program.

Cons

Following Ekata's acquisition by Mastercard, employees have reported increased burnout due to a prolonged hiring freeze, outdated financial systems, poor cross-department communication, bureaucratic inefficiencies, and slow decision-making have hindered both operations and customer experience.

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