4.0
27 Jan 2025
Current employee, more than 3 years
Seattle, WA
Recommend
CEO approval
Business outlook
Pros
Ekata fosters a strong, collaborative community with great colleagues and competitive benefits, including a 401K match, 21 PTO days, Anthem healthcare, and a stock purchase discount program.
Cons
Following Ekata's acquisition by Mastercard, employees have reported increased burnout due to a prolonged hiring freeze, outdated financial systems, poor cross-department communication, bureaucratic inefficiencies, and slow decision-making have hindered both operations and customer experience.