Outsourcing at it's finest - Customer Service II Electrolux Employee Review

1.0
8 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Remote work and it's not difficult

Cons

Layoffs (they have laid off all of the US call center staff) Horrible management Lack of communication

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2.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Office is clean. Free electric vehicle charging is available.

Cons

Global Leadership is forcing RTO which is presumably to get people to quit so they don't have to have a RIF and deal with that backlash. There's no reason for it after posting great numbers while everyone was remote or hybrid. Leadership is expecting the same output from employees as those at the banks in Charlotte. But that's without the benefits of high pay, big bonuses and unlimited PTO. Unless you're on a director's favorites list, you are just a pawn.

3
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