Not your typical BPO! - Customer Service Representative Emapta Versatile Services Employee Review

Lots of things to be figured out, not a lot set in stone. Opportunity for people to put in the effort to build a process. Opportunity to improve things for the better.

Because things aren't set in stone, there can be a lot of frustrations. People sometimes have to learn on the job and get things done outside of your job description.

I dont really know, maybe I have a great client

We are working on a location full of noise, really hard comuniation between CXM and the client.