Turnover machine - Senior Retirement Consultant Empower Employee Review

1.0
7 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Remote work available, equipment, fast hiring

Cons

High expectations, 4 hours of talk time and min 40 calls per day . Call center at its worst. No ongoing training or any career advancement discussion . I worked there a year with 2 weeks training. Expected to do more with no extra pay or incentive. CEO Is political with disregard of diverse work force. High turnover and burnout rate of any company I worked for . Goals are unrealistic and products you are required to push are outdated and expensive . You are not helping your customers at all , main goal is to make money for the company disregarding fiduciary responsibility. Light years behind companies like Fidelity or Merrill. Outdated systems with horrible user experience. Benefits on par with Walmart.

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Empower Response
2y
Thank you for sharing your feedback. We appreciate your insights and concerns and always recommend that associates provide feedback to leaders so we can constantly improve for our collective success.

Explore other reviews about Empower

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, lots of growth opportunity

Cons

None right now, the pace of change can be challenging to some

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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