This is still a call center - Senior Retirement Consultant Empower Employee Review

3.0
24 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Remote work. Direct leaders/ managers are experienced in the role. Clear targets and expectations ( even if unrealistic). Pay is reasonable. No forced for overtime.

Cons

Remote work is great, but don't forget most companies don't trust even their sales focused roles to be self managed. Most if not all of the first line leaders were in the role, so they don't micro manage, but upper management Director+ are constantly seeking ways to show their value with micro management, and out dated guidance/ improvement initiatives. The quicker you accept that they want to manage like a call center for max efficiency, you will realize all the work life balance talk is not really for you. It's for the exempt/salaried positions.

Explore other reviews about Empower

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule Unlimited PTO Competent Management

Cons

No real cons to point out

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Cons

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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