Pros
Overall compensation is generally fair; company employs some very intelligent, hard working personnel with great integrity, though hundreds have left the company (often in disgust) over the past 5 years. The ESOP program is a very good long-term benefit, although it seems likely that the stock price is about to start dropping significantly over the next few years. Multiple layoffs and office closing since the spring of 2016 with little to no sign of improvement in financial performance.
Cons
As many other reviews have noted, this company has been on a downward spiral for the past three years. It has become an alternate universe where nothing makes any sense. The outrageous retention rate speaks for itself. Senior management has lost all respect. Simply put: every aspect of the business is dysfunctional and most personnel in a supervisory/management position are either incompetent or unable to gain any traction to make a difference. In some cases, the company has elevated people who violate the company's "excellence" principles on a daily basis to a position of power. Either senior executives explicitly approve of this behavior or they choose to ignore it. Either way, it's sad. Quarterly "Gainshare" program has essentially not provided anything since the 4th quarter of 2015.
