Strong little SaaS company - Customer Success Manager Energage Employee Review

4.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Hardworking team driven by a great leader, room to grow if you put in the work, product is innovative, learned a lot in my time on the team, fast paced environment

Cons

Pay could be better compared to others CSM roles in the SaaS environment, doesn’t have all of the flashy benefits and things a larger organization has to offer

Explore other reviews about Energage

5.0
12 Sept 2025
Recommend
CEO approval
Business outlook

Pros

All around great company and departmemt!

Cons

None that I can think of.

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is extremely friendly, and the organization has strong values. Good PTO policy. Remote first.

Cons

So very inefficient. Nothing is ever simple between the bureaucracy and frequent process updates that never improve our workflow. Why does marketing have so much control over sales processes? Why do we have to click 12 different buttons to complete a simple task in our CRM? Why do we have to enter our notes in 3 different places on the account? Our CRM is beyond broken, and one step forward takes us 10 steps back in most situations. I used to really love this job, but I spend so much of my day just absolutely frustrated with the ridiculous minutiae that I want to leave.

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