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Enghouse Interactive

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Poor work culture and compensation, authoritarian upper management - Anonymous employee Enghouse Interactive Employee Review

1.0
3 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are in a good team with a sensible manager then this is the only advantage you'll have here.

Cons

My headline captures it all - 1. The compensation and benefits at the company are lower than industry standards. This was expressed loud and clear in an all-hands meeting by several employees. 2. The company culture is poor, some people are rude when communicating. I have experienced this personally in meetings, chats and emails. Reported this to my manager as well. 3. Upper management and the HR team do not care for employees. All they care about is profits. People are overworked because new hiring is not taking place and small teams is not helpful. Prioritization is expected to be done to help with managing the workload, however at the same time upper management makes sudden decisions to change processes that impact the entire organization and increase the workload tremendously.

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Enghouse Interactive Response
3y
Thank you for taking the time to submit your review. We are dedicated to always improving and constantly looking at our total compensation and benefits packages. Will take your feedback into consideration!

Explore other reviews about Enghouse Interactive

5.0
2 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Flexible remote / office work. Great people. Challenging work environment.

Cons

I don't find any hindrances in this job.

1.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only thing worse than working at Enghouse is being laid off.

Cons

When Enghouse swallows up your small, happy company, take my advice and start your work search immediately! Enghouse does not care about people, the products, or customers. We were told that product updates and enhancements would be delivered faster and more frequently post-acquisition. In reality, it took almost two years for any new product updates to be released. They also promised customers that the on-premise solution would be not only maintained, but enhanced. This was an absolute lie and made customer-facing teams look terrible when customers were finally told the truth. If you're a customer and learn that Enghouse is acquiring your chosen SaaS solution, do not renew your contract. The time and expense of switching to a different provider will be well worth not getting locked into a contract with Enghouse.

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