Liked my job a lot,but got tricked by the recruiter - Foreign Language Teacher English 1 Employee Review

4.0
28 Nov 2017
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working at EF.The school facilities were top notch and the staff and students were excellent and very respectful.We always got feedback from the DoS and senior teachers and they always offered their support when necessary.They also provides efficient training early on in the contract and give you a lot of notes and other support.There are also career opportunities available to those wishing to stay longer than a year

Cons

My recruiter blatantly lied to me.She offered me a ¥5,000 bonus upon passing probation and told me,via Skype and email,that it would be in my bank account once approved and that I would be entitled to a free domestic travel voucher anywhere in China.No pay arrived,or travel voucher,and when I told my DoS he was unaware that I was supposed to get benefits.I emailed my recruiter straight away and she insisted on lying,saying that she never offered me these benefits until I sent her back the email clarifying what what she had promised and then she refused to reply to my email.My DoS also emailed his supervisor who insisted on telling me that there was nothing that he could do because it wasn’t stated in my contract.I also raised the point during my exit interview and once again they insisted on only apologizing and didn’t bother to even look deeper into the issue.Kind of strange,right?

avatar
English 1 Response
8y
Hello, we are very sorry to hear about your experience. It’s not normal for a 5,000RMB bonus to be offered just for passing probation. There are some bonuses that are tied to specific criteria within our Kids & Teens schools. I’ve already informed our management about your situation and we would really like to hear from you to discuss your situation and if this is a training issue with one of recruiters we can rectify it. Please email us at teacher.feedback@ef.com.

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