20 Apr 2023
Anonymous employee
Enterprise Nation Response
3yThank you for your review of your experience of working with Enterprise Nation. It's vital for us as a rapidly growing company to see honest feedback, although we would love it if you could speak to us about it – there’s still time! Being honest as well, seeing it on here makes us feel quite sad, especially those individuals you have called out. But we appreciate these are difficult conversations to have face-to-face.
While the points of view you have listed are quite personal, we will certainly take these points on board and consider how we come across. As a female-founded and led business, it’s so hard to get the balance right and perhaps we have to work on that.
As a business, Enterprise Nation has experienced a period of enormous and unprecedented growth and the economic climate has made the support we offer to the UK’s small business community more important than ever. It’s a complicated landscape that’s constantly changing.
2022 was another record year for company registrations in the UK and our own research has found a third of all adults are considering starting a business this year. They need us and the support programmes we offer. They need to know they can rely on us to guide them through.
Meeting these needs has been an intense journey for the team and not always enjoyable. We’ve had to recruit and expand our team dramatically and as part of that productivity drive, we’ve had to also increase accountability in order to meet demand. That can be tough.
As you point out – we're a hard-working team. There’s absolutely no question about that. We can’t afford not to. We hope you’ll see this for what it is – an open invitation to chat.