Ótimo equilíbrio entre vida pessoal e profissional, mas transição em andamento - Customer Success Manager Equifax Employee Review

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

O modelo híbrido da Equifax é muito bem estruturado e funcional, o que, somado à flexibilidade de carga horária, permite um excelente equilíbrio entre vida pessoal e profissional. O clima organizacional é um dos pontos altos: as pessoas são extremamente receptivas, solícitas e o acolhimento com os novos colaboradores é genuíno. Além disso, o pacote de benefícios é bem competitivo e está totalmente alinhado com o que o mercado oferece para o setor.

Cons

Como a empresa está passando pelo processo de integração após a aquisição da Boa Vista, o cenário atual é de transição. Isso reflete em alguns processos que ainda são manuais ou que estão em fase de reestruturação, o que pode gerar certa demora no retorno de algumas áreas internas. É um momento que exige um pouco mais de paciência com a fluidez do dia a dia.

Explore other reviews about Equifax

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company and centrally located

Cons

No clear growth opportunities available

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Overtime options are great. The pay is okay, but be prepared to sacrifice your peace of mind.

Cons

It's like pulling teeth trying to get a day or just a few hours off for doctors appointments, family priorities, etc. I was penalized for missing work due to having a miscarriage and needing immediate medical attention. My supervisor took multiple unscheduled days off, even came in on a Monday and decided she wanted to take the rest of the week off... and did. you are constantly going to be micromanaged and looked at under a microscope. Equifax sacrifices quality service for fast service. there is a constant competition to close more cases per day. Good luck going to higher up with any issues, they will just tell you to hang in there things will be better soon. I experienced retaliation from multiple supervisors for reporting issues I was having with them. laying off hundreds of American employees to take business abroad for cheaper labor while grossing highest profits in company history is insane. In conclusion, this is the most toxic environment I have ever worked in, If the job market was better I would've been gone long before I hit 1 year of employment.

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