Welcome to the house of depression - Anonymous employee Equifax Employee Review

1.0
1 Dec 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free biscuits, coffee, green tea etc in the small sitting area that they call a cafeteria. Flexi hours so you never leave office. Proximity to public transport. The score calculation is an exciting part of the bureau. Data team has an excellent learning curve. The knowledge of banking terms, loans and information around it.

Cons

There is no time off! The bureau works 24*7*365 and so do you. They are very understaffed and they expect you to be up every minute at their service. There is this thing called as an earned leave but the amount of approval required makes you really get the feeling that you have earned a holiday. Also that doesn't mean they can't ask you to come online, they obviously can cause you don't have a life outside office. Everybody is into everybody's business, your life outside office is monitored as much as it is monitored inside. There are zero perks, zero incentives and everybody is in support. They expect you to login instantly but can't approve your work from home cause you logged in instantly on their command. Also here even putting things on mail doesn't matter, they don't care about mails too. The manager to employee ratio is very bad. There could be one person reporting to 2-3 managers. Also you are expected to be client facing even if you are working in data which isn't really client facing. There is nothing that you can't do but there is everything that isn't significant enough to be considered for your KRA.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Zero Ghosting: Communication was super consistent and clear from start to finish. I was never left wondering. Flexible & Open: The hiring managers were genuinely open to discussing the scope of the role, rather than just handing down a rigid checklist of duties. They Stuck to the Timeline: They verbalized exactly how long the process would take and followed through perfectly. No unexpected delays or moving goalposts.

Cons

Missed the In-Person Connection: While the remote process was smooth, I would have loved the opportunity to meet some of the team in person before finalizing everything. Needed More Day-to-Day Specifics: The big-picture conversations about the role were great, but I could have used a bit more clarity and specific detail around what the actual daily routine and tasks look like.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My direct manager. Comp plan if you’re lucky enough to find several whale clients, and if you’re lucky, the commission is approved.

Cons

There are a lot. First, office politics. Equifax expects employees to be very corporate and robotic. Metrics metrics metrics. 100% focused on revenue, not customers. Metrics, metrics, metrics. PIP overuse. Even when you’re 150% to yearly plan 6mo in, they expect 300%. Make sure to keep receipts. Senior management will find the most ridiculous ways to push reps out, continently right before a huge payout of a very delayed commission plan. (Sell something in Jan 2025, you will only get a fraction of commission until June 26). That’s if the exception committee approves payout (which never happens). If you sell a big deal, don’t expect to get paid 100% of what the plan says.

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